Verifying Your xl999 Account
Verification on xl999 protects your balance — it means only you can withdraw funds and only your registered wallet can receive payouts. The process asks for a valid national ID or passport and a brief confirmation that the mobile wallet number on your account belongs to you. Upload clear images through the verification screen inside your account settings. Our team reviews submissions
and updates your account status once the documents clear. Completing this early means your withdrawals move without holds later. We keep the documents you submit within our secure account system and do not share them beyond what account security requires.
- Open verification screen — Go to account settings and select the identity verification section. The screen lists what documents are accepted.
- Upload your ID document — Take a clear photo of your national ID or passport and upload both sides where required through the in-app upload tool.
- Confirm your wallet ownership — The system cross-checks your bKash, Nagad or Rocket number against the name on your submitted document.
- Await account update — Our review team processes submitted documents and updates your verification status. You receive a notification inside your account once it clears.